Frequently Asked Questions:

 Getting started with The Flair Share, things you should know: 

  1. Who is The Flair Share?

    The Flair Share is a community of creatives working together to create successful digital campaigns and marketing projects for its clients. We weave our flair to your vision.

  2. About the founder of The Flair Share:

    What started as cabin-fever during COVID-19 lockdown became the birth of a dream – to support businesses to shift their presence from the bustling streets and shopping centres to digital platforms.

    Emily Leung is a digital marketer in consumer goods. Beyond her extensive experience in marketing, branding, graphics, events and social media, her love for bringing vision to life is carried into every business project she undertakes with The Flair Share team.

  3. Why should you choose The Flair Share over a freelancer or another agency? 

    The Flair Share offers a range of services with a team of experts in their field. Whilst freelancers are great to work with separately, we offer the experience of having your own personal brand and marketing team for your projects.

    Compared to agencies, we offer affordable, reliable, and effective services that reflects the same level of expertise that they do. To us, you are not just another project, we want to understand your vision and help you find the right solutions.

  4. What services does The Flair Share provide? 

    • Brand Identity 

    • Marketing Strategy 

    • Digital Marketing 

    • Social Media content creation

    • Social Media Strategy

    • Graphic Design solutions (Digital and Print) 

    • Photography (Lifestyle Photography)

    • Copy Writing

  5. How can I contact the Flair Share to share about my project and what should I mention in my enquiry?

    Contact us either via hello@theflairshare.co or through our contact page. Drop us a few lines about your project (what, when, how, why). Include your best contact details, preferably your telephone number and email address. We will get back to you as soon as possible either via email or phone call.

  6. When should I contact you about my project? How much time in advance do I need to book my project? 

    Depending on the size of your project, it's preferable to book your project with us 1-2 months in advance prior to starting your project.

    • Small projects (3-4 weeks / 1 month prior to starting project)
      Small design edits, quick turnaround projects, marketing campaign strategy for small campaigns, creative consultations and extensions of logo designs. You should already have an existing brand, branding and marketing assets for us to work with, such as photography and social media projects.

    • Medium projects (4-6 weeks / 1.5 month prior to starting project)
      Rebranding, branding, logo design for new businesses. This is ideal if you don’t have any existing branding and marketing assets, no image library and no previous experience working with an agency/freelance designer.

    • Large projects (6-8 weeks / 2 months prior to starting project)
      Branding and new product development, packaging design, marketing strategy for 1-2 months campaigns, brand identity, social media strategy.

  7. How much does your services cost?

    The Flair Share is a deliverables based service agency. We develop, implement custom solutions on a fixed price basis using structured methods for successful completion of project objectives. At the beginning of your project we will develop a project plan that outlines specific target dates for milestones and deliverables to be ticked off.

    We understand that each business has different needs, and therefore we provide a tailored price quote for your project based on your project objectives.

  8. How long does a project take to be completed? 

    This depends on the timeline that the client provides or we determine and mutually agree. We work closely with our clients to meet their business needs. We take careful consideration to assess the workload and create a cohesive project planning schedule.

    For example: A branding and marketing project (including digital marketing assets) takes around 1-2 months from start to finish. Campaign roll-out and strategy can take around 1-6 months. Social media content is created on a month-to-month basis and is usually an ongoing project (6months/1year contracts). The rest of the finer details for your project will be outlined at our kick-off meeting.

  9. What are the requirements to hire The Flair Share?

    To ensure that we are compatible for work, this is what we value as a team and want our client to value and reflect likewise:

    Remarkable: We collaborate with integrity to create content worthy of attention. We believe that our work is an overflow of our core values. We partner to deliver with excellence, effectiveness and esteem.

    Trustworthy: Working together takes trust – that’s why we take pride in the process but people come before the work. Our client’s vision is ours. Our team comes with market place experiences, accolades and accreditations, but we don’t stop there. We aspire to grow – we achieve so that you can achieve too.

    Solution Focused: We see limitations as a challenge to expand our capacity. Our approach is oriented upon healthy, honest communication and collaboration. We do what creatives do best – embrace the chaos with creativity to discover new outcomes. 

    Heart: We represent a collective of intrinsically-driven creatives. We recognise that behind every business is a dream, and we nurture your dreams with care. Whether you’re a client or a creative at The Flair Share, we are a safe community that values passion, growth, positivity and respect.

  10. Project process:
    Send us an email/drop us a word about your project:
    - We will get back via email or phone call.
    - If we accept your project or would like to know more, we will email to you our availability and will book in a time to meet with you.
    - We will provide you a quote for your project based upon your project deliverables.
    - Upon the completion of the initial meeting, you will receive a prompt to complete the Terms and Conditions contract and the (non refundable) deposit of 50% of the quote.
    - We will send a project questionnaire for you to complete before we start and work out the best timeline to complete the project.
    - Kick off the project!
    - Back and forth reviews and communication.
    - Finalisation of project and sign off.
    - Completion of project. We will organise a sign off meeting where we will unpack the different elements created and provided to the client, including training and presentation of the final outcome.
    - Upon the completion of the meeting, you will receive a prompt to complete the remainder of the invoice.
    - Then you will receive your digital assets.

  11. When can I start using elements of my branding and marketing, photography, social media content and designs project?

    We pride ourselves to protect the process for both you as the client and us as the creators. You can only start using brand elements and assets once your project is completed, proof checked, signed off and we have completed the transfer of the copyright agreement.